Order & Collect

Order & Collect

Order directly from your favourite stores and collect from the comfort of your car!

We’re excited to introduce a new way to shop securely with your favourite stores at Pacific Werribee with our new service – Order & Collect.

Simply place an order over the phone, email or online with one of our participating retailers and collect from the convenience of your car at the Order & Collect collection zone. 

How does it work?

  1. ORDER Contact your favourite Pacific Werribee retailers from the list below to place your order directly and pay, either by phone, email or online.
  2. PICK UP TIME If possible, let the store know your estimated pick up time to avoid waiting and ensure any food is as fresh as possible.
  3. COLLECTION Once you’ve placed your order, it’s time to hit the road to Pacific Werribee and drive through our Order & Collect pick-up point.  Make your way to our Order & Collect parking area just outside the Woolworths entry – look out for the Order & Collect signs. Once you’ve arrived, a friendly member of our Order & Collect team will ask for your name and order details, and hand over your order. You don’t even have to leave your car!

When can I order?

You can place your order directly with participating stores, any time during trading hours for phone orders or any time for most online orders.

If you are ordering food, it is recommended to include your estimated pick up time with your order.

Orders can be picked up from 10am to 4pm, seven days a week, starting Friday 15th May.

Where do I collect my order?

Park in our Order & Collect bays, just outside the Woolworths Entry. 

Participating Retailers:

Bed Bath N Table
Phone: 9974 3174
When placing a phone order, please mention that you wish to use “Pacific Werribee Order & Collect pickup.

Capz
Phone: 0423 928 140
Website: www.cap-z.com.au
When placing a phone order, please mention that you wish to use “Pacific Werribee Order & Collect pickup.

Ferguson Plarre
Website: www.fergusonplarrer.com.au*
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.
*Website orders have a 2-3 business day wait on orders. 

Inglot
Phone: 0450 312 627
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

Lovisa
Phone: 03 8065 5030
Website: www.lovisa.com.au*
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

Priceline Pharmacy
Website: www.priceline.com.au
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

Retreat
Phone: 0415 941 251
Website: www.retreatlifestyle.com
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”. Receive 20% off your order using the code: retreat20
Days available: Monday, Wednesday and Friday – Contact Retreat for further information. 

Robinsons Bookshop
Phone: (03) 9783 6488 and select Werribee
Website: www.robinsonsbooks.com.au
Email: werribee@robinsonsbooks.com.au
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

San Churro
Website: www.sanchurro.com
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

Serenity Flowers
Phone: 0434 194 344
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

T2
Website: www.t2tea.com
Shop and order online with T2 (must be a Tea Society Member).
Please mention that you wish to use “Pacific Werribee Order & Collect pickup”.

The Athletes Foot
Website: www.theathletesfoot.com.au/
Phone: (03) 9974 3668 – Please reference your Afterpay QR code. 
*Please place order on website using the Click & Collect services, one you have received your confirmation email, call the store to confirm the use of Pacific Werribee Order & Collect services. For more payment options, please call (03) 9974 3668

Pacific Werribee Gift Cards
Gift cards are now available for purchase online. Purchase yours here
Simply select instore pick up and in the notes section please mention that you wish to use “Pacific Werribee Order & Collect pickup”.
For T&C’s click here

 

Important Information

Click here to view the Order & Collect Terms and Conditions

To Note:

– For email or SMS orders, do not include your credit card information. Please provide your contact details so that the retailer can contact you directly to arrange payment.  
– All staff will be wearing gloves or using hand sanitiser between dropping off orders.
– Order & Collect service areas will be sanitised regularly.
– No cash will be exchanged by hand. Customers must pre-pay directly with the stores prior to collecting their orders.
– If you order from multiple stores, your orders may be separated, so please advise our friendly staff how many orders you placed and the specific order number.
– We ask that customers remain in their car to collect their orders (customers can get out to open the boot if required). Please wait for a staff member to visit you in your car.
– As soon as customers have received their orders, we ask that you leave the Order & Collect parking area to make the service as efficient as possible for all.- If you have any queries regarding your order, please contact the relevant retailer directly.