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Coronavirus Update

Coronavirus Update

Stage 1 Victorian Government Restrictions Ease issued on Monday 1 June 2020

A full list of store updates is available here: https://pacificwerribee.com.au/centre-info/coronovirus-and-store-updates/.

We’re thrilled to see some of our restaurants and cafés begin to offer dine-in options. See below for a list of those retailers who now offer dine-in services as of 1 June. Please note, dine-in options for patrons is restricted to up to 20 people – provided all social distancing requirements are also met. Stores will display the maximum number of patrons at their entry or shop window for your convenience.  

Chirnside Cafe
Gloria Jeans
Guzman Y Gomez
Mama Mee
San Churro
The Coffee Club
The Cupcake Queens
The Pancake Parlour
The Sporting Globe 

However, it is important to note that not all restaurants and cafés will be able to offer a dine-in option straight away. Food outlets with common seating areas such as those located within our Food Court, remain takeaway or delivery only. Alcohol will also only be able to be served with a meal.  

Click to view full listing of restaurants and cafes 


Beauty services will start to reopen by appointment only. This means walk-ins will not be accommodated. For this reason, it may take longer for some beauty services to reopen than others. Again, please remember the maximum number of patrons at any given time is up to 20 people and all social distancing requirements must be maintained. Stores will display the maximum number of patrons at their entry or shop window for your convenience. 

See below for a list of those retailers who now offer beauty and massage services.  

Australian Skin Clinics
Beauty 4 life
Beauty on Earth
Beauty & Brow Parlour
Green Palm
Hawaii Nails
Hollywood Nails
Laser Clinics Australia 
Lotus Chinese Massage
Luxe Therapy
Max Therapy
Odyssey Nails
Results Laser Clinic
The Lounge Beauty and Brow
Therapure Massage Therapy


The health and wellbeing of our entire community remains our number one priority and something we are taking very seriously.  While we are regularly reviewing the evolving circumstances, at this stage, all centre play areas will remain closed until further notice.  

We thank you for your patience and understanding.  
While we understand that the re-introduction of in-Centre experiences that have been greatly missed by our community is something to be excited about, we ask you to continue to play your part to keep our community safe. This means:  

  • Social distancing – always keep at least 1.5 metres between yourself and others.  
  • Exemplary personal hygiene – wash your hands regularly and use the sanitiser stations located throughout the Centre for your convenience.  
  • Handling illness safely – cough or sneeze into your elbow or a tissue and, most importantly, stay at home if you’re feeling unwell.  

Things to Remember When Considering a Visit to Pacific Werribee

We can all play a part in keeping our community safe and healthy. 

Considering a visit to Pacific Werribee? Before you visit, we have put together a list of things you should consider, to ensure a safe and pleasant shopping experience. We all have a role to play in keeping our community safe and healthy. 



Before arriving please review the list of open retailers and individual conditions of entry located here. As restrictions have impacted all our retailers in different ways, you may find it will take a little longer for some of your favourite stores to return to business as usual. 


We are committed to maintaining exemplary hygiene measures at Pacific Werribee. For your convenience, we have provided easy access to hand sanitisation stations throughout the Centre. 

We ask that upon arrival to please sanitise your hands – even if you have only recently done so – and continue to do so regularly whilst in centre. 

We also ask that you continue to adhere to the 20 second advice when washing your hands before eating, after coughing, sneezing or blowing your nose, or after using bathroom amenities 


Practice social distancing while visiting us in-Centre. We ask that you please take care to maintain an appropriate distance from those that are not in your immediate party. Read more 

A minimum of 1.5m distance between persons should always be maintained. We have implemented signage in certain areas throughout the Centre to assist and guide you when you are required to queue. 

All retailers will have on display at their entry or in their shop window, the maximum quantity of people allowed in store at any given time. We ask for your own safety, as well as the safety of other shoppers and our staff that you acknowledge and respect this number. This may mean that you may need to queue at an appropriate social distance before entering your favourite store. 



If you are not feeling well, it is recommended for your own health, as well as the health of our community – that you stay home. 

In the event that you are well and still find yourself needing to cough or sneeze when you visit, please use the inside of your elbow, handkerchief or tissue. 

If using a tissue, please ensure it is disposed of appropriately and as soon as possible. 



As more of your favourite restaurants re-open, many are still restricted to serving takeaway and delivery only. Please feel free to grab a coffee whilst window shopping.  

Those restaurants and cafés that are able to offer dine-in services are currently restricted to a maximum of 20 patrons and only where social distancing can be maintained between parties. We ask for your continued patience and understanding whilst our retailers discover the best way to service our customers during this time. 



We are all experiencing and coping with significant changes following the outbreak of COVID 19. For some of our stores, this may have resulted in restricted access to stock, limited trading hours or reduced services. 

We are all trying our best to return to business as usual in these trying times. Please be mindful while in centre to be courteous and kind to centre staff and other guests. 


If you would like further information about what you can do to help stop the spread, please visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-yourself-and-others-from-coronavirus-covid-19 


Opening hours from Pacific Werribee. 

In response to the evolving circumstances, we have temporarily adjusted our opening hours. This change will ensure we are best supporting the needs of our customers and retailers at Pacific Werribee. 

From May 25, we’ll be open:

Monday 9:00am – 5:30pm
Tuesday 9:00am – 5:30pm
Wednesday 9:00am – 5:30pm
Thursday 9:00am – 9:00pm 
Friday 9:00am – 9:00pm
Saturday 9:00am – 5:00pm
Sunday 10:00am – 5:00pm